In this article, we will be discussing the four Porter's Generic Competitive Strategies that can help your business stand out and stay ahead of the competition in the market. By implementing these strategies, you can create a better position for your brand and increase its profitability.
Let's begin by understanding these strategies with an example. Consider the scenario of booking a flight ticket. A customer has the option of choosing between a low-cost airline and an expensive airline that provides top-notch facilities. This allows the customer to book the flight according to their budget and preference.
This example highlights the importance of catering to the diverse needs of customers to create a dedicated market for both types of customers. The expensive airlines know their competitive advantage, which lies in providing high-end services and facilities to the customers who are willing to pay a premium price.
To be ahead of the competition, it is important for companies and brands to identify their competitive advantage and leverage it to create a unique and valuable position in the market. By understanding and implementing these strategies, businesses can gain an edge over their competitors and create a loyal customer base.
The Competitive Advantage Formula
Porter's Generic Competitive Strategies are a set of competitive forces introduced by Porter, which can help a company stand out from its competitors and establish a strong position in the market. This approach is considered to be generic because it is applicable to all industries, regardless of their size or the product they offer.
The Porter’s Generic Competitive Strategies can be summarized as follows:
When companies adopt a Cost Leadership strategy, they focus on targeting customers who are price-sensitive and tend to be more selective when it comes to spending their money. In order to effectively implement this strategy, businesses need to produce or manufacture their products at a lower cost and eliminate unnecessary expenses. This can be achieved by increasing profits or market share, reducing production costs, or offering lower prices.
To establish themselves as the leader in their market, businesses can take several steps. Firstly, they can achieve asset turnover by improving efficiency in their service delivery or operation. For instance, a café or restaurant can serve their customers faster, while a taxi service can ensure quick pickups, drop-offs, and payment processing to reduce wait times. Similarly, low-cost airlines like IndiGo, Air Deccan, or SpiceJet offer cheaper tickets by reducing their fleet size and operating more efficiently.
Secondly, businesses can take advantage of economies of scale by producing on a larger scale to reduce the cost per unit. For example, stores like Big Bazaar offer cheaper prices than their competitors by adopting cost leadership strategies such as bulk purchasing, large-scale production, and offering discounts and promotions.
Thirdly, businesses should leverage the latest technology to reduce costs and increase productivity. By embracing new technologies, businesses can improve their operational efficiency, reduce wastage, and optimize their inventory management.
Fourthly, businesses can minimize overhead costs by avoiding unnecessary expenses that do not contribute to their bottom line. For instance, they can reduce spending on advertising, marketing, or unnecessary staff.
Fifthly, businesses can negotiate with suppliers to reduce costs and improve their profit margins. By establishing strong and long-lasting relationships with suppliers, businesses can gain access to better prices, discounts, and improved payment terms.
Lastly, businesses can consider relocating to cheaper locations to reduce costs associated with rent, electricity, water, and labour. For example, Nirma, a leading detergent brand, has successfully implemented cost leadership strategies by leveraging the latest technology, minimizing research and development costs, and relocating to areas with lower operating costs, which has resulted in lower prices for their products.
By adopting these strategies, businesses can effectively implement cost leadership strategies, ultimately improving their bottom line, and gaining a competitive edge in their respective markets.
In the world of business, differentiation is a crucial aspect that can make your product stand out from the competitors. Differentiation is the process of creating a difference in your product that makes it more attractive and desirable to customers. This can be achieved by adding new features, working more efficiently, making a durable product, perfecting customer service, or providing a unique offer.
When a company offers something unique to its customers, it can even raise the cost of the product and still sell it. This is because customers are willing to pay more for a product that meets their specific needs and desires.
For instance, Apple is known for its innovative technology and design. Whenever they launch any new product, it becomes famous worldwide. Apple's focus on research and innovation, not compromising with the quality, following the good branding and marketing strategy, and forming a good distributing network has helped them achieve success. Apple's products are a bit expensive as compared to others, but their good designs and features have attracted a big customer base.
Similarly, Titan, an Indian brand of watches, has made its watches a premium quality product. Titan started by making durable and strong watches, but today, their watches also have style and class. They have managed to attract a loyal customer base by providing quality and unique features in their products. Titan's watches are a bit expensive, but they provide similar designs to those of high-end brands at a lower cost.
The focus strategy works best for a focused target group or a smaller market. Therefore, companies must understand the needs of customers in a specific market and then design their products accordingly. The product should either be low cost or should have some unique features as it caters to a smaller segment. Customer loyalty can be very strong in such cases, which is an added advantage for the company. This strategy is divided into two parts – cost focus and differentiation focus.
When it comes to providing a product or service at a cheaper rate to the target market, it's important to remember that there is a difference in market size between cost leadership and cost focus. Cost focus strategy involves targeting a smaller market segment that is willing to pay less for a product or service. This strategy is often used in industries such as food items, home appliances, and furniture.
For instance, Papa Murphy’s is a popular pizza brand that utilizes the cost focus strategy by providing ready-to-cook pizzas that are cheaper and can be baked at home. This way, the cost of the company is less as they don’t need to create a restaurant and deal with the related expenses. As a result, this brand is affordable and also impresses its target customers.
Similarly, low-cost airlines also use the focus strategy by providing low-cost flights on lesser routes. This not only helps them to keep their operating costs low but also enables them to cater to the budget-conscious customers.
Another example of a brand that uses the cost focus strategy is Urban Ladder, a furniture brand that targets working couples and the youth by offering furniture online at cheaper rates as compared to the showroom. This strategy has enabled them to establish themselves as a popular brand in the furniture industry.
The differentiation focus strategy involves offering a unique product or service that appeals to a specific and well-defined customer base. This approach requires a deep understanding of the target audience's needs and preferences, as well as a commitment to delivering exceptional quality and value.
For instance, craft beer is a prime example of a product that utilizes the differentiation focus strategy. Craft beer is made in small batches with traditional techniques, resulting in a variety of unique and flavorful brews. While it may be more expensive than traditional beer, the target audience is willing to pay a premium for the quality and distinctiveness of the product.
Another example of the differentiation focus strategy is organic food. Brands such as 'I Say Organic' have successfully implemented this approach by offering a range of organic products that appeal to health-conscious consumers who prioritize natural and sustainable food options. By targeting a specific audience and delivering a superior product, brands that use the differentiation focus strategy can establish a loyal customer base and achieve long-term success.
Choosing the Right Strategy for your Business
If you are planning to implement a strategy, it is crucial to understand your strengths and consider the following steps to ensure its success:
Start with a SWOT Analysis: Conducting a thorough analysis of your company's Strengths, Weaknesses, Opportunities, and Threats will give you a clear understanding of what strategy best fits your business model. Knowing your strengths can help you leverage your competitive advantages, while identifying weaknesses can help you address them proactively.
Stay updated with Market and Industry Trends: Keeping track of the market and industry trends is an essential step in devising an effective strategy. By analyzing the trends, you can gain valuable insights about your competitors, their pricing strategies, and what might work for your business. It is also an opportunity to identify new product opportunities, customer segments, and emerging markets.
Choose the right strategy: Once you have a comprehensive understanding of your business's strengths and weaknesses and have analyzed the market trends, it's time to select a strategy that aligns with your business objectives. The ultimate goal should be to enhance customer experience and increase revenue. Choosing the right strategy can take your business to new heights, but it's crucial to keep evaluating and adjusting your strategy as per the changing market dynamics.